Frequently Asked Questions

  • How long does the branding process take?
    Our branding process typically takes 6–8 weeks, depending on the project scope and feedback rounds. We intentionally keep our timeline focused to give each brand the attention it deserves.

    How far in advance should I book my project?
    The studio is often booked a few months in advance. To secure your spot, it’s best to book as early as possible — especially for seasonal or time-sensitive launches.

    What does the branding process look like from start to finish?
    We start with a brand discovery phase, followed by concept development, design execution, and delivery of your final assets. You’ll receive a clear timeline and touchpoints along the way.

    Do you offer rush projects?
    In some cases, yes. Rush projects depend on availability and scope. An additional fee may apply.

  • How much does a branding project cost?
    Pricing depends on the scope and package selected. Once you share your project details, we’ll provide a tailored estimate that fits your needs.

    Do you offer payment plans?
    Yes. A 50% deposit is required to secure your spot, and the remaining 50% is due upon project completion. Flexible payment plans can be arranged for larger projects.

    What’s included in the price?
    Each branding package includes a defined set of deliverables — from strategy and logo design to brand elements and guidelines. You’ll receive a detailed proposal outlining exactly what’s included.

    Is the deposit refundable?
    No. The deposit reserves your time on our calendar and allows us to decline other inquiries for that slot.

  • What services does Whitespace offer?
    We offer branding, packaging, product design, stationery design, and creative direction — along with select brand collateral and digital assets.

    Do you offer website design or only branding?
    Currently, the focus is on branding and brand assets. Website design may be available on a case-by-case basis.

    Can I book individual design services (e.g., logo only)?
    Whitespace prioritizes full branding projects to ensure cohesive results. However, small-scale projects may be considered depending on availability.

    Do you offer packaging or social media design?
    Yes. Packaging design and social media templates can be added to your branding package or booked as standalone services.

    Do you work with product-based businesses or service brands (or both)?
    Both. We collaborate with product-based brands, service providers, and creative entrepreneurs who value intentional design.

  • How involved do I need to be in the branding process?
    Your input is essential — especially in the discovery phase. After that, we handle the design direction and guide you through key feedback moments.

    Do I need to provide any materials before we start?
    Yes. Once booked, you’ll receive a brand questionnaire and pre-project checklist to help us align on your vision.

    Will I get to give feedback during the design process?
    Absolutely. There are dedicated feedback rounds built into the process to ensure the final result reflects your vision.

    How many revisions are included?
    Most packages include two feedback rounds per stage. Additional revisions can be added if needed.

  • What file formats will I receive at the end of the project?
    You’ll receive all final assets in high-resolution and web-friendly formats (PDF, PNG, JPEG, SVG, AI, or EPS as needed).

    Will I get the editable source files?
    Yes, editable files are included in the final handover for branding projects.

    How will the final files be delivered?
    All files will be shared digitally in an organized, easy-to-access folder.

    Do you provide brand guidelines?
    Yes. Each branding project includes a mini or full brand guideline depending on your package — to help you use your new identity consistently.

  • How will we communicate throughout the project?
    All communication is handled through email, Whatsapp, scheduled calls if needed, and organized feedback rounds. This ensures everything stays clear and documented.

    Do you work with clients outside of Qatar?
    Yes. Whitespace works with clients internationally. All steps can be completed online.

  • Do you offer ongoing design support after the project is done?
    Yes. Ongoing support can be booked as a separate service for future design needs.

    Can I book additional design work later on?
    Of course. Many clients return for packaging, seasonal campaigns, or additional brand assets.

    Do you offer printing or production support?
    We don’t manage printing or production directly, but you’ll receive ready-to-print files that meet professional production standards. We can also provide basic guidance or recommendations to help you work smoothly with your preferred printer.

  • Do you work with startups or only established businesses?
    Both. Whitespace collaborates with startups and established brands — as long as there’s a shared commitment to thoughtful design.

    Can I share inspiration or mood boards before we start?
    Yes. We encourage it. Inspiration helps us better understand your vision and direction.

    What if I’m not sure what my brand needs yet?
    That’s perfectly fine. We’ll guide you through the discovery process to clarify your goals and define the right creative direction for your brand.